Bagger Låse & Alarm

Efficiency and cost savings through a customized IT solution.

The background of Bagger Låse & Alarm’s cooperation with ExpandIT was a desire to reduce time spent on administrative tasks and streamline the work of the locksmiths in the field.

After evaluating a number of the market-leading ERP systems, a two-part solution from ExpandIT and Atomic Software was chosen—a decision Director of Bagger Låse & Alarm, Thomas Bagger, hasn’t regretted.

The new system has led to a significant efficiency improvement in both the administrative staff and the work of the locksmiths, and has saved Bagger Låse & Alarm at least two full-time jobs overall—enabling the company to grow by 30% annually during the two years in which they have used ExpandIT, without hiring more employees.

A two-part solution with visible gains

The combined solution includes both an administrative part and a decentralized solution with handheld terminals (iPhones) for the locksmiths in the field.

I have made some concrete calculations of time spent on administrative tasks before and now—for example, the processing of incoming and outgoing invoices where a great deal of administrative procedures have now become electronic. The figures show that the benefits of the new systems are significant, meaning that the total investment and many working hours will be paid off very quickly.”

Quote: Thomas Bagger, Bagger Låse & Alarm:

The combined solution includes both an administrative part and a decentralized solution with handheld terminals (iPhones) for the locksmiths in the field. On the administrative side, the system handles all Bagger Låse & Alarm’s daily tasks, including finance, purchasing, invoicing and the customer database, while the mobile solution brings the field locksmiths in direct contact with the central ERP system. Together, the systems have resulted in a wide range of time-consuming and paperbased tasks being streamlined - or completely eliminated.

From day one, this has resulted in more tangible benefits and savings for Bagger Låse & Alarm, including:

  • Significantly reduced administration costs.

  • Sharper and more agile strategic planning due to enhanced overview of key figures: cost, revenue, orders, turnover, cost of sales and cash flow, etc.

  • Increased efficiency with the field staff.

  • Improved fleet management with GPS Eliminating related to the locksmiths’ downtime

  • Strongly improved bottom line

ExpandIT, a safe choice for Bagger Låse & Alarm

Wish for the security company Bagger Låse & Alarm to streamline the Administration and free up resources for strategic growth, has meant the start of a fruitful collaboration with ExpandIT, Atomic Software and a number of very tangible benefits for Bagger Låse & Alarm - not the least on the bottom line.

A strong cooperation

However, it is not only the final result which is cause for enthusiasm at Bagger Låse & Alarm; also, the entire process and the cooperation with ExpandIT and Atomic Software has worked perfectly, says Thomas Bagger.

All systems work as they are supposed to and are very user friendly—and this applies not only to the part that the locksmiths use. The service and the efforts from both companies have been very high throughout the project, and both vendors have been very professional and good discussion partners.

They came up with many good suggestions and ideas, giving us a solution, and in my view, no better solutions exist.”

Overall, the transition to the new IT system has been a tremendous competitive advantage for Bagger Låse & Alarm. They can now call themselves leaders in the industry technologically speaking - and very quickly they have exploited these new opportunities.

“It is very difficult for me to imagine how we would get the job done with the old system, when we are in constant growth, both in our revenue and the number of staff in the field.'

- Thomas Bagger, Bagger Låse & Alarm A/S